General Contracting Conditions Online Sale

Next, the General Conditions of Access and use of the provision of online sales services of the web https://neozapas.com/ are detailed, enunciated and exposed.

1. PURPOSE AND GENERALITIES

These General Conditions of Access and Use (regulate sneaker the use of the website https://neozapas.com/ (hereinafter “the Website”) owned by NEO ZAPAS S.L., with registered office at Passeig Sant Agustí Nº 7, Àtic. , of Perafita (08589), Barcelona, Spain with C.I.F nº B0964472 (hereinafter “the Holder”)

These general conditions regulate the access and use of the Website, as well as the responsibilities derived from the use of its contents, which include but are not limited to: images, software, texts, structure, design, access, use, etc.

Any person who accesses and/or uses the Website will be considered a consumer and user, who accepts, from the moment of access and initial registration, these General Conditions of Access and Use, which will apply independently of the General Conditions. Contracting that in your case are mandatory. Consequently, the consumer and user are warned of the need, convenience and importance of carefully reading and understanding these General Conditions, as well as any others of the Website, prior to their acceptance. The acceptance of these General Conditions will imply that the user has carefully read, understood and expressly accepted all its terms and conditions.

2. ACCESS AND USE OF THE WEBSITE

The website provides access to internet content belonging to the Owner or its suppliers, content to which the user can freely access.

To access the online sales area, and especially to complete any purchase process, it is necessary and essential to proceed to register on the Website, having to complete all the fields marked as mandatory, as well as reviewing and expressly accept both the privacy policy and the general contracting conditions that regulate the use of the Website. Without such express acceptance, the registration process cannot be completed.

By virtue of the data protection rights, the interested party can always revoke the consent and request the deletion of their data after the provision of the service. However, the requested data is essential for the provision of the requested service and for the fulfillment of the legal, fiscal and contracting obligations of the Holder.

The consumer and user assumes responsibility for the proper use of the portal and undertakes to make appropriate use of the content and services that the Owner offers through the Website and not to use them to engage in illicit, illegal and/or contrary activities. good faith and public order; cause damage to physical, logical systems, etc. of the Owner or the Website, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage.

The use, copy or reproduction by any means of the images, software, texts, trademarks, logos, structure, design, access, use, etc. is expressly prohibited. of the Website, and the user must refrain from carrying out any activity related to said facts.

The contents of the Website are aimed at all users over 18 years of age, without the need to register until the start of a purchase or the request to send offers and/or discounts (hereinafter, “Consumers and Users”).

The Owner by himself or by being an assignee, is the owner of all the industrial and intellectual property rights of the Website, as well as its contents, and of those who are not, are their suppliers, being extensive the protection of them.

The consumer and user undertakes by accepting these conditions to respect the intellectual and industrial property rights owned by the Holder. You may view the elements of the Website, you may not print, copy or store them in any type of storage (computer, internal or external hard drive, online storage devices, etc.) being used solely for personal and private purposes. , therefore, the reproduction, transformation, distribution, public communication, making available or any other form of exploitation is strictly prohibited; as well as its modification, alteration, etc. The consumer and user must refrain from deleting, altering, evading and/or manipulating any protection device or security system that was installed on the Website.

In no case will it be understood that the access and use of the website by the consumer and user implies the waiver, transmission, license or total or partial transfer of said rights by the Owner.

The Owner reserves the right to make the modifications it deems appropriate on its Website without prior notice, being able to change, delete or add both the content and services that are presented through it and the way in which they are presented or presented. located on your website.

In the event that links or hyperlinks to other websites are available on the Website, the Owner will not exercise any type of control over said sites if they do not control their contents.

In no case will the Holder assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, legality and constitutionality of any material or information contained in any of said links or hyperlinks or other internet sites.

Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

3. NEWSLETTER

People who want to receive, periodically, in their email address the available offers and discounts must have the status of “User”, which is acquired by completing and sending the existing form on the Website and expressly accepting the policy of privacy and data protection that includes information and express consent regarding the processing of personal data for said purpose.

The periodicity of sending information about the offers will be regular regarding the usual products, or punctually when there is an offer.

The User expressly consents with the acceptance of these Conditions of Access and Use to receive all our newsletters with the offers and discounts available. In the case of not wanting to receive all or some of our newsletters, at any time, the user must deselect or select them, either in the section enabled for this purpose in any of the newsletters received, or by requesting it by email to info@neozapas.com .

4. PRODUCT INFORMATION

Each product will include the parameters, details and specific conditions of the services and/or products offered. Specifically, it will contain the specific and necessary information to know the specific conditions of the product, the validity periods of the offer, the requirements, restrictions, limitations or technical, physical or legal warnings about the product or service, which will be considered as particular conditions and that must be expressly accepted at the time of purchase by users.

The descriptions of the products or services offered on the Website are made based on the information provided by the Owner’s providers. The photographs or videos related to the products and services and the trade names, trademarks or distinctive signs of any kind contained on the Owner’s website are about the actual products or services offered and put up for sale in order to give the most information truthful and precise about the product or service and its characteristics. However, express mention is made of their informative and guiding nature and that they lack an exhaustive nature, which is why the Holder rejects any responsibility for the information not prepared directly by the Holder or not published in a manner authorized by it under his name. , as well as the responsibility that derives from the misuse of the contents, as well as reserves the right to update, eliminate, limit or prevent access to them, temporarily or permanently.

5. PRICE

In all the products and/or services, the price of the products and/or services is indicated without applying the discount and the same when the discount is applied. The prices of the products on the Website by default include VAT.

The cost of shipments is not included in the price of the products. At the time of purchase of the product, and prior to the confirmation of the purchase, the user will be informed of the exact shipping cost, which is calculated based on the products purchased and the place of delivery indicated by the consumer. Neozapas will not be responsible for any tax or fee that may be charged in the destination country of the shipment, which, if accrued, will be the sole responsibility of the buyer.

The prices of non-free returns do not have to coincide with the price of the shipping costs, and the customer will be informed in those cases in which his payment corresponds to him.

The information on the price without application of the offers and discounts is obtained from the price list provided by the corresponding partner or using the prices verified by the Owner.

The prices on the Website are final prices. Users who have purchased a product and/or service must not pay any other extra amount to any third party to enjoy it.

6. PAYMENT

Payment will be made by credit or debit card (Visa, Mastercard, American Express, Maestro, or other similar cards), or bank transfer, and the amount of the purchase will be charged to the User’s account at the time of payment. Make the purchase.

At the time of placing the order and/or acceptance of the purchase, the Registered User will provide the credit or debit card information, the expiration date, the CVV2/CVC2 (the three (3) security digits that appear in the back of the card), as well as the name of the cardholder, and depending on the bank, you may be referred to a payment confirmation platform using a security code provided by the bank itself .

In the payment through bank transfer, the order will only be processed once the correct and complete receipt of the amount has been verified in the account owned by the Holder provided for this purpose, for this, the order number and the reference must be unequivocally indicated. provided.

In any case, for each purchase, the user must provide the requested information that will be processed through “secure online payment gateways” (See Security section), because the Owner does not save the bank details in the User’s account once the purchase is confirmed and finalized.

Once the purchase has been made, a purchase reference code will be displayed on the screen, which will also be received by email and will serve to track and identify the purchase throughout the process. The system will generate a printable delivery note as proof or purchase invoice essential to validate the purchase of the product or service. The delivery note is unique for each purchase made and is identified with a number and user name, which will serve to identify the validity and validity of the voucher, as well as to confirm reservations for the enjoyment of the service, in those cases in which it is indicated as mandatory. The delivery note will be available and can be viewed on the Website in the corresponding section.

The Holder only authorizes the use of the delivery notes for the purposes for which they are issued, that is, the consumption by the user of the service or product purchased. Practices and activities that use the delivery notes issued by the Holder for commercial and/or lucrative purposes are expressly prohibited.

In the event that the user wishes to obtain an invoice for the product or service purchased, they must expressly indicate the fiscal data and the will to receive said invoice in the specific conditions of the purchase where it will be indicated if they wish the invoice to be sent via e-mail to the user’s email or on paper together with the shipment.

In the event that in the specific conditions of the product there is no reference to the direct sending of the invoice, the Holder may request it by the user via e-mail, indicating the name and surnames or company name, NIF, address and product or service purchased.

7. CONDITIONS OF AVAILABILITY AND DURATION OF OFFERS

All updated information on the availability and duration of the offer will be available to web users during its validity.

The Holder will do everything possible to please all its users in the demand for products and services. However, on certain occasions, and due to causes that are difficult for the Owner to control, it is possible that the supplier’s available stock cannot satisfy all or certain user orders.

The articles present on this website do not have a permanent stock, but rather depend on the availability of the supplier.

In the extraordinary case of not having stock for a requested order, the website will notify you indicating, if possible, the approximate date of its availability, and in the event that said notice fails, the incident will be detected by our customer service. to the client, they will be notified as soon as possible. The delivery times indicated on each product may vary for logistical reasons or force majeure. In case of delay, users will be informed as soon as they become aware of it.

In the event that the product sold is not available after the order has been placed and confirmed and/or in the event that the existing stock is insufficient in relation to that requested, the user will be informed by e-mail and/or by telephone of the alternatives offered, which can be:

1 information of a new expected delivery time for the entire order;

2 The possibility of partial delivery and subsequent shipping free of charge for the rest of the order;

3 The total or partial cancellation of the order.

In case of cancellation, the total or partial refund of the generated charge will be made. The return will be made in the same way as it was received, not being possible to return amounts either in cash or to a means of payment different from the one used by the user to make the purchase.

The partial cancellation of the order due to lack of availability of a single product does not entitle the cancellation of the entire order.

8. SAFETY

The Holder has the maximum commercially available security measures in the sector in accordance with the provisions of the European Directive EPrivacy, with all transactions being processed in a secure environment.

In addition, the payment process works on a secure server using the SSL (Secure Socket Layer) protocol.

The secure server guarantees:

• That the Registered User is communicating their data to the Server Center of the Owner and not to any other that tries to impersonate it; and
• That between the Registered User and the server center of the Owner the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.

Likewise, the Owner declares that he does not keep confidential data related to the means of payment used by the user once the purchase is confirmed and finalized. The banking entities with which the Holder has signed agreements for the provision of the payment service through what is known as “secure online payment gateway”, are the only ones that can have access to this data by way of management of payments and collections. When a payment is made, the Registered User is directed to the secure interface (https or app) of the bank, where the data of his card is entered and validates the operation, inaccessible by third parties.

9. PRODUCT DELIVERY

Each purchase made by the User requires the prior acceptance of the privacy policy and these general and particular conditions of the contract, which have been read and expressly accepted by marking the corresponding box, and expressly implies the knowledge and acceptance of the particular conditions and details of the services and/or products purchased.

The specific conditions of delivery that the customer has expressly accepted when making the purchase are:

1 Once the payment is made by one of the forms provided on the Website, the payment is processed instantly.

2 Once the payment process is completed, the order for the chosen product is processed within a maximum period of 5 working days.

3 The product is sent to the customer directly from the factory through International Mail for delivery to the User’s address within a maximum period of 90 business days from the confirmation of the order.

The Products purchased through the store will be sent to the delivery address that the user expressly indicates when purchasing the product, with the maximum delivery time being ninety (90) business days established by default when dealing with products. shipped directly from the supplier’s factories located in the Asian country.

The Neozapas transport and delivery service is carried out directly by the manufacturer and supplier of the products, and from their country of origin, in collaboration with different prestigious international logistics operators.

The user is advised that orders will not be served in PO Boxes or in hotels or other non-permanent addresses.

The management and delivery time previously reported may fluctuate depending on the type of product and its destination.

The management deadlines can be extended in case of very specific products or that require some type of manipulation prior to their distribution. In case of delay on the usual period of handling you will be informed by email.

The delivery times may vary depending on the transport, not depending on the Holder the transport policies of the transport companies subcontracted for the realization of the deliveries; nor is the Holder responsible for the possible existence of external incidents that may affect the transport and delivery of the order. Customers requesting deliveries to the Balearic Islands, Ceuta, Melilla, Canary Islands, Andorra, Portugal are advised to check availability with Customer Service if this is not expressly specified in the file for each product.

In accordance with the provisions of current regulations on the Protection of Personal Data, and in accordance with the Owner’s Privacy Policy published on our website and that the client has accepted at the time of registration, the client has consented expressly that the data necessary for the delivery are transferred and provided to the third parties in charge of delivering the products.

In no case will the Holder or the transport company in charge of the delivery be responsible for the errors caused in the delivery when the delivery address entered by the user in the order form is not correct or some essential data for its correct delivery has been omitted. . Nor will the Holder be responsible if the delivery company tries to deliver the order, and having left the notice for its collection, the client allows the period indicated by the transport company to manage the collection to elapse and it is returned as unclaimed.

In the event that the order is returned, either because the address is incorrect or inaccurate, or because it is not claimed within the period indicated by the transport company, the user will not be able to claim any type of responsibility, nor the refund of the price. , to the Holder.

Each delivery will be considered made from the moment in which the transport company makes the product available to the user, which is materialized through the control system used by the transport company. Those cases in which the product has been made available to the user by the transport company within the agreed delivery period and could not be delivered for reasons attributable to the user will not be considered delays in delivery. Likewise, once two unsuccessful delivery attempts have been made to the indicated address, for reasons exclusively attributable to the user, the Owner reserves the right to cancel the order, after notifying the user of said situation, without the latter being able to claim the delivery of the item again. product in question nor the reimbursement of the same.

The user must check the good condition of the goods delivered to the carrier. In the event that the user detects any incident at the time of the effective delivery of his order (missing, damaged or unusable products, products without packaging, or packaging in poor condition that has affected the product) he must notify the reason for the incident. to the Holder within a maximum period of 24 hours from the delivery, through the Website or customer service telephone number.

The Owner will not accept any return of product if the incident has not been duly communicated within the period and through the means established for this purpose.

The offers and discounts have a certain term of validity from their purchase, which will depend on each of the suppliers and the services offered. This period will be included in each of the offers or discounts. In this sense, the Registered User acknowledges that he is aware of said period and that once the validity period has elapsed, the offer or discount in question will be canceled and, therefore, he will not be able to enjoy it.

10. RETURN(S)

Returns will not be accepted after a period of 7 working days (holidays, Saturdays and Sundays are not counted).

• Returns within 7 business days after receipt of the purchase: In the event that an item delivered does not correspond to the item actually purchased, either by reference or because of its appearance, contact our Customer Service by email to info@neozapas.com within 7 business days following the delivery date, indicating all the reference data of your order and we will contact you as soon as possible to resolve the incident.

In this case, our Customer Service will be responsible for managing the collection at no cost to the customer.

• Returns after 7 business days after purchase: In the event that an item delivered does not correspond to the item actually purchased, either by reference or because of its appearance, and the communication is made after the following 7 business days On the date of delivery, the customer will bear all return costs.

Therefore, please review your delivery immediately.

• The buyer will assume all the expenses that this return originates, except:

a Those items that by mistake do not correspond to the order and whose communication is made within 7 days after receipt of the purchase.

b Those claims based solely on a poor condition of the packaging or damage to the shipment and made after 24 hours have elapsed from the effective reception of the delivery must pay the expenses that the return originates. Being the responsibility of the client / consumer to check the merchandise received during these 24 hours, and in case of defects in the packaging, communicate them reliably to the seller. Any communication outside these 24 hours will generate return costs.

In no case will returns of items that present appearance and conditions not suitable for sale or that for sale have had to be manipulated be accepted. The seller reserves the right to refuse exchanges or returns on products that have been opened, unsealed and/or used. Only those that retain their original packaging and that have not been used will be accepted.

The Owner will only accept returns of products if the following requirements are met (in addition to the particular conditions that may be indicated in relation to each product):

• The product must present the same state in which it was delivered, that is, without handling, opening or unsealing; The user must keep the original packaging and labeling of the product, as well as the instructions, documentation and possible accessories.
• El envío debe realizarse usando la misma caja o sobre en el cual le fue entregado el producto al usuario, o en su defecto algún embalaje similar que garantice la devolución en perfecto estado.
• A copy of the delivery note must be included inside the package, where the returned products will also be marked.

The user will not have the right to withdraw in the cases established in the applicable regulations and, in particular, taking into account the nature of the goods sold, in the following cases:

• Clearly customized products, made to measure or following specific specifications expressly requested by the customer and made for this purpose.
• Products that by their nature, cannot be returned or may deteriorate

In certain cases, given the nature of the products, it will be indicated in the particular conditions of the product if the return of the product in exercise of the right of withdrawal is appropriate.

Please, make sure that the product you choose is the one that corresponds to your needs, check the product sheet, its specifications, measurements, characteristics and finishes before confirming your purchase, check the product purchased at the time of delivery, verifying the status and quantity of all products in your order in order to minimize claims.

In the event that any item delivered does not correspond to the item actually purchased, either by reference or because of its appearance, contact our Customer Service Department by email at info@neozapas.com, indicating all the reference data of your order and we will contact you as soon as possible to resolve the issue.

In the event that any return corresponds, the economic amount will be reimbursed through the same channel through which the payment was made (card or transfer) once the correct reception of the product, its state of conservation and the reality of the reasons alleged by the customer for its return.

The Holder reserves the right not to reimburse any amount in the event that it is verified that the consumer has not complied with the above regulations, and especially in the event that it is detected that the product has not been returned with its original packaging, that said product has been used or that its return status makes it impossible to put it up for sale as a new product.

The return of products managed directly and unilaterally by the client/user, without the prior express and written authorization of the Holder, using other means of delivery outside the one established by the Holder, will not give rise to the reimbursement of the price of the product or the expenses that said return could imply.

In the case of having signed an optional insurance contract through the Website, the User will have the right to withdraw from the insurance contract within the maximum period established in Law 22/2007, of July 11, on distance marketing. financial services for consumers

For any questions or queries, please contact our Customer Service by email at info@neozapas.com

11. PRODUCT WARRANTY

Once the period of 7 days legally established for the exercise of the right of withdrawal has elapsed, in the event of defective or non-compliant products, the Holder will refer the user to the after-sales service so that he can proceed to process his incident.

The user may make effective the guarantee of a product in accordance with current regulations on warranty of consumer products. The warranty period of the products is 2 years.

To make use of the guarantee, it is essential to keep the delivery note, invoice or proof of purchase of the user.

We inform you succinctly and summarily that the guarantee policy in accordance with current regulations is as follows:

• If the defect comes to light during the first 6 months from the delivery of the good, it is presumed to be an original defect, the consumer will not have to prove anything to get the guarantee applied and may claim against the seller or the manufacturer, indistinctly.
• If the problem manifests itself after those 6 months, the manufacturer or the seller can require the consumer to prove that the fault existed of origin.

The user must follow what is indicated in the information leaflet and / or instructions of the product, which are always incorporated into it in its original packaging, for the correct use and installation of the product, as well as all the information related to the warranty.

The commercial guarantee, which may be offered additionally, is the one usually granted by the supplier or manufacturer of the product. In this case its duration will be specified and no user may request a broader guarantee than indicated.

The guarantee does not include deficiencies caused by negligence, blows, improper use or manipulation, non-compliant installation and/or use by the user or any manipulation not carried out by an authorized technical service when appropriate, or materials subject to wear due to normal use. . Also excluded from the warranty are those products that have been modified or repaired by the user or any third party not authorized by the supplier or manufacturer.

The guarantee will not apply to apparent defects and defects in conformity of the product visible at the time of delivery, for which any claim must be made by the affected user within the period and through the means indicated in section 10 above. .

In any case, the guarantee shall not take effect in the following cases:

• If some of the data of the same or the proof of purchase are modified, altered or replaced.
• If the guaranteed product itself is handled or repaired without the knowledge of the technical service or the company responsible for the warranty.
• If the proof of purchase and delivery note are not kept

12. INDUSTRIAL AND INTELLECTUAL PROPERTY

The Website is a domain registered by the Owner, this domain may not be used, unless expressly authorized in advance, in connection with other services that are not the Owner’s in any way that may cause confusion among our customers or discredit the Owner.

The Owner holds all rights to the content, design and source code of this website.

Users are warned that such rights are protected by current Spanish and international legislation relating to intellectual and industrial property.

In no case does access to the Website imply any type of waiver, transmission or total or partial transfer of the rights granted by Spanish and international legislation on intellectual and industrial property.

Likewise, and without prejudice to the foregoing, the content of this website is also considered a computer program, and therefore, all current Spanish and European Community regulations on the matter are also applicable.

Reproduction (except temporary downloading from the Website to the user’s computer hard drive or proxy servers), copying, use, distribution, reuse, exploitation, making second copies, sending by mail, the transmission, modification, assignment or any other act that is done with all or part of the information contained in this website that has not been expressly authorized by THE OWNER

The user undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to refrain from deleting, evading or manipulating the “copyright” and other data identifying the rights of THE HOLDER or its owners incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be included in the contents. Likewise, the user will refrain from using the contents and, in particular, the information of any kind obtained through the Website to send advertising, communications for commercial purposes, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as to refrain from marketing or disclosing said information in any way.

The Owner informs that it does not grant any implicit license or authorization on the intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the web.

13. ACCESS, USE AND OPERATION ON THE WEBSITE

Users are fully responsible for their conduct when accessing the information on the web, while browsing it, as well as after having accessed. The User undertakes to diligently and faithfully observe the recommendations established by the Owner regarding the use of the Website. For these purposes, the Owner will address users through any means of communication through the Website.

The user agrees not to use any of the content that the Owner makes available to him, whether or not it was prepared by the Owner, published or not under his name in an official manner, to carry out activities contrary to law, morality or order. public. Those who access the Website must observe the applicable legislation, the codes of ethics or conduct that may be subscribed, and the general rules of use of the website. In accordance with these, they shall refrain from conduct which, by way of example and not exhaustive:

• contravene, belittle or attempt against the fundamental rights and public freedoms recognized constitutionally, in international treaties and in the rest of the legal system;
• induce, incite or promote criminal, denigratory, defamatory, infamous, violent actions or, in general, contrary to the law, morality and generally accepted good customs or public order;
• induce, incite or promote discriminatory actions, attitudes or ideas based on sex, race, religion, beliefs, age or status;
• incorporate criminal, violent, pornographic, degrading messages or, in general, contrary to the law, morality and generally accepted good customs or public order;
• induce or may induce an unacceptable state of anxiety or fear;
• induce or incite to engage in dangerous, risky or harmful practices for health and mental balance;
• are false, ambiguous, inaccurate, exaggerated or extemporaneous, so that they may mislead about their object or about the intentions or purposes of the communicator;
• are protected by any intellectual or industrial property rights belonging to third parties, without the user having previously obtained from their owners the necessary authorization to carry out the use made or intended to be made;
• violate the trade secrets of others;
• are contrary to the right to honour, to personal and family privacy or to the self-image of persons;
• violate the regulations on secrecy of communications;
• constitute unlawful, misleading or unfair advertising and, in general, constitute unfair competition;
• cause, due to their characteristics (such as format, extension, etc.) difficulties in the normal operation of the service or fail to comply with the technical requirements or specifications established for access to the Website.

Or that in any way may damage, disable or deteriorate the website or its services or prevent the normal enjoyment by other Users. The User will be liable for the damages that the Holder may suffer as a result of the breach of any of the obligations determined herein.

The Owner reserves the right to update the contents when it deems it convenient, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the website to Users who misuse the contents and/or fail to comply with any of the conditions that appear in these Conditions of Access and Use, without this generating in any case any right of compensation or compensation for the user who is denied access.

The Holder reserves the right to cancel payments and/or orders, as well as deliveries of products in the event that its presumably fraudulent behavior detection systems classify the transactions carried out and/or the means of payment used as likely to be considered as such. The Holder may share the information it has about the user, which necessarily includes personal data and purchase history, among other data, with the competent authorities, in order to stop any activity that could be criminal and collaborate in investigations related to the fraud prevention. Likewise, in the event that it is necessary, the Holder reserves the right to verify by any means it deems appropriate those user accounts that are the subject of suspicion.

The Owner informs that it does not guarantee:

1 That access to the website and/or the linked websites is uninterrupted or error-free;

2 That the content or software that Users access through the website or the linked websites do not contain any errors, computer viruses or other elements in the content that may cause alterations in their system or in the electronic documents and files stored on your computer system or otherwise cause damage;

3 The use of the information or content of this website or linked websites that Users could make for their personal purposes.

14. RESPONSIBILITY OF THE HOLDER

a Content

The Owner disclaims any responsibility regarding any decision made by the user of the Website as a result of the information contained therein.

Remember that the descriptions of the products or services offered on the Website are made based on the company’s own information, or on that provided by the Holder’s collaborators.

The photographs or videos related to the products and services and the trade names, trademarks or distinctive signs of any kind contained on the Owner’s website are about the actual products or services offered and put up for sale in order to give the most information about the product or service and its characteristics. However, it is expressly mentioned of its informative and guiding nature and that these are not exhaustive, which is why:

• The Owner does not guarantee the accuracy of the information contained in the photographs and illustrations provided by its collaborators and, therefore, does not assume any responsibility for their possible inaccuracy.
• The Holder rejects any responsibility for the information not prepared directly by the Holder or not published in an authorized manner by it under his name, as well as the responsibility arising from the misuse of the contents, as well as reserves the right to update them. , delete, limit or prevent access to them, temporarily or permanently.

Part of the website may host advertising content or be sponsored. Advertisers and sponsors are solely responsible for ensuring that the material submitted for inclusion on the Website complies with the laws that may be applicable in each case. The Owner will not be responsible for any error, inaccuracy or irregularity that may contain the advertising content or sponsors.

b Regarding links to other websites (links or hyperlinks)

The links introduced on the Website are for informational purposes only and, therefore, the Owner does not control or verify any information, content, products or services provided through these websites. Consequently, the Owner declines any type of responsibility for any aspect, especially the content, related to those pages.

c As to cases in which the Website is the final destination of the link entered on another page

With regard to the links established by other pages to this Website, as well as if any user, entity or web page wishes to establish some type of link to the Owner’s site, they must abide by the following stipulations:

• You must request and obtain express written permission prior to making the link.
• You can only go to the home page,
• the link must be absolute and complete, that is, it must take the user to the address of the Website itself.
• No erroneous or incorrect indication will be given about the Website
• If you wish to include any distinctive sign of the Website, you must have the prior and express authorization in writing.
• The owner of the page that offers the link must act in good faith and will not intend to negatively affect the reputation or good name of the Owner
• It is prohibited, unless prior and express authorization of the Holder, to register the elements of the domain name or the company name of the Holder, as keyword “metatags” for the search of websites carried out through search engines.

The Owner does not assume any responsibility for any aspect related to the website that offers the link. The establishment of the link does not imply the existence of any type of relationship, collaboration or dependency of the Owner with the owner of this website.

15. GENERAL

The Owner will pursue the breach of these conditions as well as any form of improper use of its Website, exercising all civil and criminal actions that may correspond.

The Owner reserves the right to deny or withdraw access to its web pages and/or the services offered without prior notice, at its own request or that of a third party, to those consumers and users who fail to comply with these Conditions of Access and Use.

The headings and titles of the different sections of these Conditions of Access and Use are only informative, and will not affect, in any case, the interpretation, qualification of the same, nor will they expand their contents.

En caso de existir discrepancias entre lo establecido en estas Condiciones Generales de Acceso y Uso y las Condiciones Generales de la contratación, prevalecerá lo dispuesto en éstas últimas.

In the event that any provision or provisions of these General Conditions of Access and Use were considered invalid or inapplicable, totally or partially, by any Court, Tribunal and/or competent administrative body For this, the nullity or non-application will not affect the rest of the provisions of the same, which will continue in force without modification, nor will it affect the General Contracting Conditions.

The non-exercise or execution by the Holder of any of his rights granted by the provisions contained in these General Conditions of Access and Use and/or in the General Contracting Conditions, will not imply in any case the waiver of the same, except express acknowledgment and agreement in writing by you.

16. MODIFICATIONS TO THE GENERAL CONDITIONS OF ACCESS AND USE

The Owner may modify the conditions determined here at any time, these modifications being duly published in the same way that the initials appear here.

17. DURATION AND VALIDITY OF THE GENERAL CONDITIONS OF ACCESS AND USE

These General Conditions of Access and Use, as well as the General Contract Conditions, will be in force for the duration of their exposure and will not be totally or partially modified by new wordings. The new essays and/or modifications will be effective from their publication.

18. APPLICABLE LAW AND JURISDICTION. DISPUTE RESOLUTION

These Terms of Access and Use are governed by Spanish law.

In accordance with the provisions of the ePrivacy Directive and article 29 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the contracts concluded electronically in which a consumer, shall be presumed held in the place where he has his habitual residence. Electronic contracts between entrepreneurs or professionals, in the absence of an agreement between the parties, shall be presumed to have been concluded at the place where the service provider is established.

In case of controversy arising from these general conditions and for the resolution of conflicts, the parties submit, at their free choice, and waiving any other jurisdiction, to the courts and tribunals corresponding to the judicial district of Barcelona.